Q: How do I Renew Interlibrary Loan Materials? Last Updated: Mar 13, 2020 Views: 136
SPRING 2020 SEMESTER:
The library will make every effort to help students and faculty renew materials which have been borrowed from other institutions.
In the event that you must return these items from a remote location,
please use the following address:
Warren Hunting Smith Library
Hobart and William Smith Colleges
334 Pulteney Street
Geneva, NY 14456-3398
To renew ILL material please follow these steps:
2.) Type in your Network Username and Password to login to your account:
3.) By default, the account screen displays any outstanding (unfilled) requests. Select "view/renew checked out items" in the "view requests" drop-down menu:
4.) Select the transaction number of the item you'd like to renew:
5.) Once in the Transaction details page, you can click "renew request" at the top. If you don't see "renew request", this means that no renewal is available to you.
6.) Once you've submitted your renewal, you should get a similar message at the top of the screen:
7.) You will receive an email from us when your renewal has been approved, has a different due date, or has been canceled/recalled.
TOO LATE- If your item's due date has passed, you cannot renew online. Please call Access Services at (315)781-3550 to attempt a manual renewal.
TOO EARLY- If you receive the following message: "You can only renew this request between the dates of...", your renewal has not been processed because it is too early. Please try again no sooner than 14 days before the original due date.
NO RENEWAL- Depending on the lending library's policies and/or type of item, renewals are not always allowed through ILL.
If you have any further questions, please contact Access Services at (315)781-3550, or submit a question.